Add GPS Position to Tickets in the Mobile App

Overview

Add GPS position when creating or editing tickets to track geographic locations.

Access & Permissions

Allow Adding GPS Position

To be able to add GPS position to a ticket:

1. Enable GPS in your iOS or Android device.

2. Allow adding GPS positions in the PlanRadar app.

3. Make sure that the ticket form has the option to store Geographical Location activated.

Add GPS Position to Tickets

Continue here after you Create a Ticket or View & Edit a Ticket.

To add GPS position to a ticket:

1. Tap Add GPS position
   

   

2. Optional: To correct the position, pull with one finger in any direction to move the map.
3. Tap ✔ to add the location