Restrict Ticket Report Templates to Specific Projects

Overview

Choose in which projects a ticket report template should be available.

Access & Permissions

How to access Ticket Report Templates

1. Click Templates
2. Click Ticket Reports
   

   

Assign Template to Projects

To choose in which projects the template should be available:

1. Click ✔ Assigned to all in the Assigned projects column
   

   

2. Optional: Search projects
3. Optional: Click the Select/Deselect all checkbox
4. Select or deselect the projects where the template should be available.
5. Click Confirm
   

   

In the Assigned projects column you see the:

1. Project name if only one project is assigned
2. The name of the first project and the number of additional assigned projects

To change the assigned projects:

1. Click the single project name e.g. ABC Logistics
2. OR Click the number e.g. +2