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Using PlanRadar

Configure E-Mail Notifications

Overview

PlanRadar sends e-mail notifications for various events related to projects, user management and tickets. There are several options to control ticket notifications explained in this article.

Notification Settings

To access notification settings:

  1. Click Settings
  2. Click Profile
  3. Click Profile & personal settings
  4. Configure Notification Settings as explained below.
  5. Click Save

Configure E-Mail Notifications

You can configure notifications for ticket updates and ticket due date reminders.

Ticket Update Notifications

In the notification settings, you can select the events about which you would like to be notified by email from the Email Notifications drop-down list:

  • For any event in all my projects
  • Only for tickets where I’m the assignee, receiver, or selected in a user field
  • Only for tickets where I or my groups are the assignee, receiver, or selected in a user field
  • No events

Furthermore, you can select to either receive one e-mail a day with all the notifications, or get an e-mail immediately for each ticket update:

Aggrigated and multiple notifications.png

When you select to receive only one e-mail a day with all the ticket updates, you need to choose a time at which you would like to receive the e-mail:

Notification Settings.png

Ticket Due Date Reminders

Ticket due date reminders are sent by e-mail a few dates before the specified due date.

Use the Set due date reminder drop-downs to select the day and time for due date reminders:

Due Date Reminder Period.png

Due Date Reminder Time.png

Then select which tickets you would like to be notified about:

Due Date Reminder Types.png

More Options

Select or clear checkboxes to choose other notification settings:

  1. Disable notifications for changes done by yourself
    Disable Notifications.png
  2. Limit notifications to be only about changes done by subcontractors and not other in-house users
    Subcontractors Notifications.png

Document Management Notifications

To receive a daily update email about which files were uploaded or updated in Documents in all your projects:

  1. Select the Receive daily Documents update email checkbox
  2. The email contains the following information:

Updated June 12, 2026